Terms & Conditions
CUSTOMER CARE
At TacTile, our priority is to ensure a delightful and hassle-free shopping experience for you. Our dedicated customer care team is available to assist with any queries or concerns you may have. Need help choosing the perfect sensory table, have questions about your order, or require post-purchase support? Reach out to us at support@tactile.fun. We are committed to responding to all inquiries within 24 hours, ensuring that your experience with us is smooth and satisfactory. Our customer service operates from Monday to Friday, 9 AM to 5 PM PST.
PRIVACY & SAFETY
Your privacy and safety are paramount at TacTile. We adhere to stringent data protection and privacy protocols to ensure the security of your personal information. Advanced encryption and rigorous security practices are in place to safeguard your data during transactions and while stored on our systems. Your personal details, such as your name, address, and payment information, are solely used for processing your orders and improving your shopping experience. We pledge to never sell, rent, or share your personal information with third parties for marketing purposes.
WHOLESALE INQUIRIES
TacTile is open to wholesale inquiries from retailers and educational institutions looking to purchase our sensory tables and inserts in larger quantities. If you're interested in a wholesale partnership, please contact us at wholesale@tactile.fun with your business details, including the type of business, estimated order size, and contact information. Our team will reach out to you with our wholesale pricing, terms, and conditions. We're excited about the prospect of working together to make our quality sensory products more widely available.
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL